| Abstrak | In the development of a remote information system that gives special privileges to any people who use it. With the internet where everyone can access all the information they want. With the increasingly rapid development of the Internet, some industry sectors to benefit her, one of which is the tourism industry. this is because tourism is an industry that requires the provision of diverse information. Company Tour And Travel is a company engaged in the tourism industry. One of the tour and travel company MBA Tour And Travel. The MBA Tour And Travel as one of the tour and travel that has a commitment to utilize and follow the development of the website to improve the quality of service to customer satisfaction that is supported by the information system to the tourists. Website service quality MBA Tour And Travel suspected his relationship with customer satisfaction. To measure the quality of service, using the Service Quality (SERVQUAL) because this method is able to analyze and understand how to improve the quality of information systems services. For customer satisfaction using Eser End Computing System (EUCS) because this method is devoted to the end user informasi.Hasil system in this study is not the case the relationship between the variables of service quality with customer satisfaction
Key : Internet, Servqual, EUCS
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